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Buying Guide

Podback
What is Podback?
How to cancel your subscription
How will I be able to recycle my pods?
What types of pods are accepted in Podback?
How do I get a hold of a recycling bag?
What happens to my used pods?

Orders & Delivery
Am I able to reschedule or cancel my appointment?
Can I order in large quantities?
Where can I buy Duvel in the UK?
Where do I find the nearest Peter Mark Store
Can I make changes to an order after it’s been submitted
Who do I contact if there’s an issue with a delivery or missing items
See all 12 articles

Product information
Is Duvel the best beer?
What is Duvel 666
How to Brew Pour-Over Coffee: A Step-by-Step Guide
How to Brew Espresso: A Step-by-Step Guide
What can I do if an item I want to order is out of stock?
How many capsules are in a sleeve?
See all 8 articles

Machine Subscription
What's the credit? How is it applied?
What if you change your mind?
What are the termination fees if I wish to cancel within the 24 months?
What happens to my credit if I cancel my Subscription?

Recurring order
How do I change the due date on invoices?
What is a Recurring Order?
Are there any hidden fees for signing up for the Recurring Order service?
How does Recurring Order work?
How will I know when my order will ship?
What are the shipping fees for a Recurring Order?

Brand & Promotions
Who is Peter Mark
Why has a price changed from when I last looked?
Do you offer promotions?
Do you price match?
What is Coffe & You?