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Sustainability

How do I recycle my used capsules?
Recycle your capsules the easy way! Request a free recycling bag with your next coffee order. Pick one up in a Boutiq...
AI Agent Advanced
Why didn't I receive Collect+ labels with my Recycling Bags?
We have recently made the decision to stop sending pre-printed, Collect+ Return Labels out with our Recycling Bags. A...
AI Agent Advanced
When will my recycling be collected?
Your recycling will be collected 1-3 working days after your order is placed. This will usually be separate to the de...
AI Agent Advanced
Where are the recycling options located on the website and App?
Website Recycling collections and replacement recycling bags are located in the ‘Accessories’ section of the website....
AI Agent Advanced
How can I recycle my old coffee machine?
We are pleased to offer our customers the chance to recycle their old coffee machine or milk device free of charge wi...
AI Agent Advanced
What is Collect+?
The Collect+ scheme involves you collecting your capsules in a Nespresso recycling bag, then when you are ready to re...
AI Agent Advanced